Lexington, KY (Relocation Required)

A New Way to Use Your Adjusting Expertise

If you’ve spent years as a carrier-side adjuster, you know policies, claim evaluations, and settlement negotiations inside and out—but you may have felt limited in how much you could truly do for policyholders. Or maybe you’ve already made the move to public adjusting, experiencing firsthand the rewards of advocating for insureds, yet finding yourself missing the structure, resources, and support that helped you thrive on the carrier side.

At VPA Public Claims Adjusting, we offer the best of both worlds. We are a structured, team-based public adjusting firm that operates like a corporation—not a solo operation. Our adjusters focus on claim strategy and settlement negotiations—not chasing business or handling every task alone.

While oversight of the full claim process is part of the role, you’ll have a dedicated support team handling documentation, inspections, and administrative work so you can concentrate on what you do best: reviewing policies, negotiating settlements, and securing fair outcomes for policyholders.

This position is based in our Lexington, KY corporate office and works under the leadership of Jack Hanks, Public Adjuster of the Year, alongside an elite team of industry professionals who are redefining how public adjusting is done. If you’re looking for a salaried position where you can put your expertise to work with the right infrastructure behind you, apply today.

Who This Role is For

Carrier-Side Adjusters – If you’ve spent years adjusting for an insurance company but have wondered if there’s a way to better serve policyholders, this is your opportunity.
Current Public Adjusters with Carrier Experience – If you’ve already made the move to public adjusting but miss the structure and team-based support of a carrier environment, we provide that foundation.

At VPA, we’ve built a system where our adjusters can do their jobs more effectively, without the distractions that come with working independently. Unlike most public adjusting firms, we provide the tools, technology, and team structure to allow you to focus on what matters—handling claims efficiently and securing fair settlements.

This is the perfect role for an adjuster who:
Wants to apply their expertise to advocate for policyholders.
Prefers a structured team environment over independent work.
Values fair settlements and strong negotiations over quick closures. 

What You’ll Do (Job Responsibilities)

• Review, manage, and negotiate property claims with insurance carriers on behalf of policyholders.
  • Evaluate policies and claim documentation to ensure fair and accurate settlements.
  • Work directly with the insured, field team, and legal partners to facilitate claim resolution.
  • Use your carrier-side knowledge to navigate claim negotiations effectively.
  • Ensure thorough and accurate documentation for every claim you handle.

What We’re Looking For (Qualifications)

Experience as a carrier-side property adjuster.
Strong understanding of insurance policies, claims handling, and carrier processes.
Negotiation and settlement expertise—you know how to present a claim effectively.
Ability to work in a structured, team-driven environment.
Tech-savvy and proficient in claims software and digital documentation.

Why VPA?

Public adjusting gives career adjusters the ability to use their knowledge and skills in a new way—without the pressure of carrier-side quotas or restrictions. If you’ve ever thought, “I could do more for policyholders if I had more flexibility,” or “I wish I had more support as a public adjuster,” this is the role for you.

At VPA, we provide a salaried, structured position where you can focus on handling claims—not chasing business or worrying about commissions that may not come for years.

We also understand that transitioning to public adjusting is a big leap, so we provide:

Licensing & Training Support—We cover all Public Adjuster licensing fees and support your transition.
Stability & Structure—We operate as a corporate team, not a hustle-based model.
Industry Leadership—You’ll work with top professionals in the field.

Why Lexington?

This position is onsite in our Lexington, KY, corporate office.
Lexington isn’t just a great place to work—it’s a great place to live.

Lower cost of living than major metro areas.
Booming business sector with a tight-knit professional community.
Quality of life without big-city headaches.

Ready for a Role Where Your Experience Matters?

If you’re looking for a stable, salaried position where you can put your expertise to work in a professional, structured environment—while making a real difference for policyholders—this is your opportunity.

Apply today and take the next step in your adjusting career.